Terms and Conditions for Service Use

These terms govern your access to and use of Alphaarcl’s city and local travel guides in Malaysia. By using our website or services, you agree to comply with these terms as of February 4, 2026.

Policy last updated February 4, 2026

Acceptance of Terms

Your use of Alphaarcl’s services constitutes acceptance of these terms. If you do not accept the terms, please do not use this site. We may revise terms without prior notice, so regular review is recommended.

Definitions

The following definitions clarify the terms used throughout this document for transparency and understanding:

‘Service’ refers to the guides, maps, and related information provided by Alphaarcl through our platform for informational and travel purposes.

‘User’ means any individual accessing the site or using Alphaarcl’s guide services for personal travel or reference.

‘Content’ encompasses all digital or print materials shared by Alphaarcl, including text, graphics, and routes developed for travel guidance.

‘Partners’ means third-party providers supporting the availability or delivery of our guides.

Appropriate Use of Service

Use the information for personal and non-commercial purposes. Do not redistribute, replicate, or attempt to reverse-engineer our content or platform.

Eligibility

The service is open to individuals aged 18 years and above, subject to applicable Malaysian laws and restrictions.

Use is not permitted where prohibited by law.

User Responsibilities

Users are expected to act responsibly, respecting local regulations and the rights of others:

Provide accurate information when communicating or submitting requests to Alphaarcl.
Comply with Malaysian laws while following any recommended routes.
Refrain from behavior that disrupts or harms the experience of other travelers.
Report any errors or issues found in our guides for potential correction.

Prohibited Uses

Do not misuse the website or platform. Prohibited uses include, but are not limited to:

Accessing the service in violation of any applicable law or regulation in Malaysia.
Copying, reusing, or selling guides or information without explicit authorization.
Using automated means to collect data or disrupt site operations.
Impersonating others or submitting misleading information.
Deploying malicious software or attempting unauthorized site access.

Intellectual Property Notice

All materials available on Alphaarcl are protected by intellectual property laws. Use is limited to private, non-commercial purposes unless otherwise agreed in writing. Any unauthorized use may lead to legal action.

User-Generated Content

If you submit reviews, feedback, or photos, you grant Alphaarcl a right to use them for service improvement and marketing, with appropriate credit.

Your Content Rights

You may request removal or ask questions regarding your submissions at any time by contacting us directly.

Privacy and Data Terms

Our Privacy Policy explains how data is handled. By using our services, you consent to the practices detailed therein. Review the notice for your awareness.

See Privacy Policy

Disclaimers and Notices

Our guides are for general information. Use at your own discretion and always consider local and personal circumstances.

Important Notice

Alphaarcl is not liable for inaccuracies, disruptions, or losses from our content or changes in travel conditions. Results may vary for each user.

Limitation of Liability

Alphaarcl’s liability is limited to the fullest extent permitted by law, covering direct damages only and excluding indirect or consequential losses.

Indemnity

You agree to indemnify Alphaarcl and affiliates from any claim or legal action related to your use of the service or a breach of these terms.

Dispute Resolution Process

Disputes are governed by Malaysian law. Please contact us directly to resolve concerns before seeking legal action.

Arbitration

Claims may be referred to arbitration in Malaysia, per applicable regulations and only after failed direct resolution attempts.

We aim to resolve issues promptly and fairly with all users.

Online Dispute Resolution

You may use the Malaysian ODR mechanism where necessary or if required for cross-border disputes regarding use of Alphaarcl’s services.

ODR Platform Information

Severability

If any provision is found invalid, remaining terms remain effective under Malaysian law.

Entire Agreement

These terms and linked policies form the entire agreement between the user and Alphaarcl, superseding prior understandings.

Applicable Malaysian Law

These terms are governed by the laws of Malaysia or the user’s jurisdiction where required.

Termination

We may terminate or restrict access to services for violations of terms or applicable law. Users may end usage at any time.

Changes

Alphaarcl may update or revise terms with notice. Continued use constitutes acceptance of the modified terms.

Contact and Support Information

Questions about these terms? Reach out for prompt clarification or assistance by using the contact information provided.

Email Contact: content@alphaarcl.com

Phone: +6019-977 4359

Address: Infinity8 MyTOWN, L3-023, Level 3, MyTOWN Shopping Centre, Jalan Cochrane, Kuala Lumpur 55100 Malaysia

Effective Date: February 4, 2026

Version: 2.0